Category: Volunteer Recognition and Awards

  • National Volunteer Week: Ellen Silverberg-Brennan is committed to blood donation and so much more

    By Jenny Farley

    Ellen Silverberg-Brennan (center) received a Exceptional Biomedical Volunteer award in November. She’s pictured with Red Crossers (from left) Guy Triano, regional CEO; Larry Pockers and John Susanin, board chairs; and Jennifer Graham, executive director, Delaware Valley Chapter. Photo by Donn Greenberg/American Red Cross

    For most of us, finding one passion in life that excites us can provide a lifetime of reward. Ellen Silverberg-Brennan has several, including a long track record of giving blood, volunteering and doing intricate needlework.

    Ellen started volunteering for the Red Cross after witnessing the organization in action.

    “I had been with FEMA for many years and had seen the Red Cross working at disaster locations,” she said. She saw the Red Cross provide food, shelter and clothing to people who had lost everything.

    The Red Cross recently awarded Ellen an Exceptional Biomedical Volunteer award for her work as a blood donor ambassador and an onboarding and training specialist.

    “It made me feel great,” she said.

    Ellen had a background in training and had donated blood since college in the 70’s, so becoming an ambassador was a “natural transition.”

    Blood donor ambassadors help donors through the process of giving blood. Ellen speaks to volunteers who want to become ambassadors, describes what the job entails and then arranges a training session.

    At donation sites as a blood donor ambassador, Ellen registers donors when they first arrive. She then makes sure donors go to the refreshment area after they are done, and she keeps a watchful eye on how they are doing.

    “I tell them liquids are mandatory and snacks are optional,” she said.

    After years of experience volunteering, Ellen is still impressed by the accomplishments of the Red Cross.

    “The fact that the Red Cross provides 40% of the blood that’s donated in the U.S. That’s incredible!” Ellen said.

    When Ellen decided she wanted to do more to help, she started donating platelets. Patients fighting illnesses like cancer critically need platelets to help their blood clot.

    The process takes longer than a routine blood donation but to donors like Ellen, it’s worth it.

    “I started donating platelets because it made me feel special. There are very few platelet donors compared to whole blood donors. It made me feel like I had gone the extra mile.”

    Ellen has also volunteered at a Red Cross shelter. She said, “The shelter exposure makes you realize how fortunate you are that you have a house to go back to.”

    During her time spent at a shelter, she paid special attention to the pets, especially the cats.

    “I stopped at each enclosure, petted the cats and fed them some treats,” she said.

    Ellen’s love of cats is on display at the Philadelphia Zoo, where she has volunteered as a docent for the past 13 years. Admittedly, these cats are bigger. The zoo has lions, tigers, leopards and even a jaguar. She gets to stand near the cats (when they want to come near), separated by glass.

    “I really interact with the people. I love sharing what I know about the cats and answering people’s questions.”

    Ellen does needlepoint projects that often feature cats. She learned how to needlepoint as a child, continuing a long tradition from her mother and her mother’s mother.

    Her most complex piece involved 396 one-by-one-inch squares, “unique in color or pattern,” each with its own design.

    “It’s practically a life project,” she said.

    It takes a special kind of artist to meticulously piece together that many squares, and a special kind of person to give blood and volunteer.

    Just like every stitch matters in needlepoint, every drop of blood matters in a donation.

    Ellen said everyone should know the variety of services the Red Cross offers and that volunteers make up the majority of the workforce.

    She said she would tell people, “donate to the Red Cross because of the value of the work that’s being done.”

    If you would like to donate or volunteer, learn how at redcross.org.

    Editor’s Note: We’ll be profiling outstanding Red Cross volunteers throughout National Volunteer Week April 16-22. Be sure to check back daily!

  • National Volunteer Week: On the road with Bob Duaime

    By Judith Weeks

    Long-time Red Cross volunteer Bon Dumaine serves as a Blood Transportation Specialists. Photo by Judith Weeks / American Red Cross

    Transportation Specialist Bob Duaime has been delivering blood for the American Red Cross for 40 years!  “Blood is in my Blood” he proudly exclaims! 

    I wanted to learn more about what these dedicated drivers do and Bob invited me to join him on his run. I arrived at the loading dock at the American Red Cross Hub in Philadelphia and met Bob who was loading two large boxes containing platelets into a Red Cross Van. Today’s trip was from Philadelphia to St. Joseph Medical Center in Reading then on to the Hershey Medical Center, then back to Philadelphia. All in one day we traveled 210 miles in a little over 4 hours, one of the longer routes. Bob or another volunteer makes this trip every week.

    As we headed out from Philadelphia, I asked “how did you become involved with the Red Cross.”  He told me, in the 60’s his father regularly donated blood and it “stuck with him”.  His father’s employer gave employees time off to donate blood and donor’s families could receive blood when needed.

    Our first stop was St. Joseph Medical Center in Reading. Bob parked the van and loaded one box of platelets onto the hand truck and wheeled it to the Blood Bank. Cheerfully greeted by the supervisor, the units of platelets were logged in and placed in the storage refrigerator.

    Leaving St. Joseph Medical Center, Bob drove through beautiful farming country on the back highways to Hershey Medical Center. He delivered the box of platelets to the Blood Bank, logged in the delivery, picked up empty boxes and we returned to Philadelphia. A very pleasant trip!

    Bob Duaime delivers blood to hospital blood bank in the Red Cross Penn Jersey Blood Services Region. Photo by Judith Weeks / American Red Cross

    Bob has delivered blood from Newark New Jersey to Newark Delaware, and from Hershey Pennsylvania to the eastern shore of New Jersey. For Bob, “representing American Red Cross Blood Services, I feel so appreciated when making a delivery”. He enjoys driving and visiting all the locations and hospitals. Most of his volunteer time is completed in solitary settings. Satisfaction is unique because he works by himself, “under the radar.”

    Bob is remarkable because he volunteers for many organizations! He is a retired math teacher, tutoring high school students and teaching math at Bensalem’s Holy Ghost Prep School. Among his many activities, he is proud to have been a founder of an overnight camping program for children at risk. Bob, one of nine children, was raised in Northeast Philadelphia in a traditionally sized one and one half bath, three bedroom Philadelphia house!

    The American Red Cross needs Transportation Specialists NOW!

    The American Red Cross Penn-Jersey Blood Services Region is one of the larger, covering New Jersey, Southeastern Pennsylvania and Delaware.  For James Leahy, Red Cross transportation coordinator in Pennsylvania, “the challenge right now is filling the hospital delivery shifts”.

    Volunteers can choose the days and times that work at their convenience on their timetable.  “We do our best to work with the volunteer’s schedule adjusting to meet their needs.” adds James. If you want to be a member of this team who brings life-saving blood to someone who needs it, visit redcross.org/volunteertoday.

    Editor’s Note: We’ll be profiling outstanding Red Cross volunteers throughout National Volunteer Week April 16-22. Be sure to check back daily!

  • National Volunteer Week: ‘Volunteering just feels good,’ says disability advocate Maureen Zug

    By Maria Marabito

    American Red Cross volunteer Maureen Zug. Submitted photo

    As part of National Volunteer Week, we are celebrating Volunteer Services’ Exceptional Volunteer Maureen C. Zug. Maureen has committed her time, talent and energy toward serving her community and strengthening opportunities for diversity and inclusion.

    Volunteering was a big part of her family legacy, Maureen described. “My parents always encouraged all five of us siblings to be involved in volunteer activities from an early age, chiefly through scouting and school.”

    Maureen’s first encounter with the American Red Cross was through a first aid course offered in conjunction with an inner city-based enrichment program. She attended a two-week program to learn basic first aid in order to instruct younger children in the program about safety practices and caring for everyday cuts, scrapes and burns.

    Honoring her family legacy, Maureen has since served in various roles for the Red Cross, from stamping envelops to serving as a board member. Throughout her life, her dedication to helping others has never wavered.

    “Volunteering just feels good!” she remarked. “I enjoy meeting new people locally and across the Red Cross footprint.  Although I am home-based, I encounter inspirational, friendly Red Crossers via video and phone calls. I am so privileged to work with such dedicated, talented folks!”

    Despite her passion for service, Maureen’s volunteer work was paused for nearly a decade as she worked to overcome significant health issues. When she was ready to return to active service in 2020, many organizations turned her down due to ongoing mobility limitations. Not the Red Cross, though.

    Inclusion in volunteering is essential, and the Red Cross welcomes people of all abilities and backgrounds. After seeing an ad about the Red Cross in an AARP magazine, Maureen immediately contacted the Red Cross and started volunteering with SEPA as a home-based screener, and then as a recruiter. Maureen has now been a part of the Red Cross for two and a half years.

    “Without inclusive occupational and professional opportunities, society as a whole loses out,” she said. “I understand the talents and outstanding contributions of those with disabilities.”

    In addition to her work with SEPA, Maureen has filled other home-based roles including Volunteer Recruiter/Community Outreach for the Philadelphia Chapter; a SEPA: The Volunteer Voice Newsletter Contributor and DEI Board Committee member; and an NHQ Team Resource Group: The Ability Network Membership co-chair.

    “As a disability advocate within the regional SEPA DEI Board Committee, I see myself as a catalyst or connector for information or resources which helps the board move forward,” she described. “The board supports inclusive recruiting practices which have enabled the Philly and DelVal Chapters to reach out most recently to the Neurodiversity Community with volunteer opportunities. Recruiting with other disability communities will surely follow.”

    When asked about her service, Maureen highlighted the support she has received from her loved ones, describing her husband George as a “big behind the scenes supporter.” Maureen also recognized Anne Arnold, Bill Thawley, La Valle Warren, Lynn Cohen, Ned Bloom, and Susan Kalkhuis-Beam as colleagues, friends and mentors.

    “SEPA has become a second family to me.  I am so grateful for the opportunity to serve!” Maureen remarked.

    Maureen remains a dedicated volunteer with the Red Cross. She is currently learning Ukrainian during her free time.

    Editor’s Note: We’ll be profiling outstanding Red Cross volunteers throughout National Volunteer Week April 16-22. Be sure to check back daily!

  • National Volunteer Week: From disasters to photography, Liz von Baldas does it all

    By Jackie Faiman

    Liz von Baldas received the 2022 Communications Volunteer of the Year award for her role as a photographer. Photo by Alana Mauger / American Red Cross

    American Red Cross volunteers often find their niche and stick to it. There is the Blood Ambassador who greets donors at the door at every blood drive. Or the dispatcher who fields emergency calls year after year.

    And then there is Elisabeth von Baldas. For more than seven years, Liz has held many roles. Driven by her curiosity and desire to help, she has served as blood ambassador, Disaster Action Team responder, duty officer, emergency response vehicle (ERV) driver, and even photographer.

    Liz grew up on several continents; she was born in Brazil to an Italian mother and an Austrian father. The family moved widely, to Zambia and Italy, before finally settling in Pennsylvania. Following college, Liz embarked on a long career as a medical technologist and project manager. When looking to retire, she recalled that colleagues at her company had mentioned the Red Cross, and that ignited her interest.

    “The one thing I always tell people about the Red Cross is that there are so many different things you can do. It’s not just helping people in a fire or flood. You can be an IT person, a photographer, a nurse. I personally wanted to do something that I did not do in my working career.”

    As a member of the Disaster Action Team, Liz has been present during the first moments of a crisis. When Hurricane Ida hit in 2021, she witnessed the flooding in local communities.

    “There were two feet of water [in the homes]. When it receded, there was nothing but mud. We were trying to help people salvage anything that they could.”

    Her team provided cleanup kits to several families in Bucks and Montgomery counties.

    Liz also emphasizes the important work the Red Cross does in helping to keep people safe. Home fire prevention is a big initiative. As team leader for the Home Fire Campaign for Montgomery County, she canvassed neighborhoods to install fire detectors and recalls installing a bed shaker under the mattress of a young deaf girl. The device would shake the mattress when the fire alarm went off. “

    That was something I remember to this day. I went with a partner, and the two of us showed the mother and the little girl. We set it up and then tested it.”

    Liz spends her winters in California, and her bicoastal service in the Red Cross gives her a unique perspective. She notes that natural disasters are becoming more common and severe.

    “House fires are more frequent in winter on the East Coast. Earthquakes are discussed on West Coast, and brush fires.” Yet she was able to transition her volunteer work smoothly, as the roles, acronyms, and training are standardized.

    Liz has made lasting friendships through her volunteering and continues to seek new ways to contribute. When she speaks of the Red Cross, the admiration in her voice is obvious.

    “I am still amazed that the Red Cross is 90% volunteer. [The work] makes you appreciate how lucky you are. At least if I can help in some way, it’s fulfilling.”

    Editor’s Note: We’ll be profiling outstanding Red Cross volunteers throughout National Volunteer Week April 16-22. Be sure to check back daily!

  • SEPA ‘Hats Off To Our Volunteers’ March recipients

    By Maureen Streeter

    The Disaster Cycle Services (DCS) Team would like to congratulate a few of its volunteers for their ongoing dedication and accomplishments. These individuals exemplify one or more of the Red Cross’s 5 C’s: Compassionate, Collaborative, Creative, Credible and Committed. Each month, DCS will recognize volunteers who are members of one of their specialized teams.

    For the month of March, DCS recognized volunteers who are members of the Individual Disaster Care teams, including Disaster Health Services, Disaster Mental Health and Disaster Spiritual Care.  Hats off to the following volunteers:

    Eleanor Bulova, Disaster Mental Health – Committed, Credible

    Ellie Bulova

    Eleonor “Ellie” Bulova has been a volunteer for the American Red Cross since 2003. She has been a staple at the Red Cross House (RCH), providing Disaster Mental Health services to the families who have stayed there over the years. Ellie’s presence at the RCH each Wednesday is a testament to her commitment. Once she meets with clients and identifies their needs, she advocates on their behalf. Ellie also supports the staff and volunteers who work at the RCH when emotional support is needed. Her services are greatly appreciated and a valuable resource to all.

    Kathleen Byrnes, Disaster Health Services – Committed, Creative, Compassionate

    Kate Byrnes

    Kathleen “Kate” Byrnes is a steady and reliable Disaster Health Services (DHS) team member. She deploys outside of the region and within. Kate has been instrumental in local shelter operations and has provided valuable feedback related to the medical boxes. Kate worked alongside the DHS Lead to bring the medical boxes up-to-date and easier for any DHS team member to manage during future disaster operations. She willingly steps in to assist our DHS Lead and offers great recommendations to enhance the quality of service that DHS offers. Kate is a committed, supportive and a valuable member of the team.

    Nina Carroll, Disaster Health Services – Compassionate, Committed

    Nina Carroll

    Nina is compassionate and caring and treats the clients she serves with respect. I had the opportunity to observe this during a local Disaster Recovery Operation (DRO) at a Multi-Agency Resource Center (MARC). She joined Disaster Health Services during the DRO and did a phenomenal job providing the clients with the support and health services they needed. She listened intently as clients shared how they were impacted by the storm and made them feel comfortable. Moreover, Nina consistently monitors the client care portal to ensure that there are no cases awaiting DHS services. She recently agreed to mentor trainees who are on-boarding, and I am confident that she will serve as an excellent role model. 

    Simonia Harrison, Disaster Spiritual Care – Compassionate, Committed

    Simonia Harrison

    Simonia is a Disaster Spiritual Care (DSC) member who quietly works behind the scenes, assigning cases and providing Spiritual Care services to our clients. She works closely with the DSC Lead and is always willing to assist wherever she is asked or needed. She’s been a reliable member of the team for many years and steps in to lead the team whenever asked or needed. Simonia is a valuable and respected member of the team.

    Randy Miller, Disaster Mental Health – Creative, Collaborative, Committed

    Randy Miller

    Randy is a very active volunteer. Her skill set is vast, which affords her the ability to volunteer in many capacities. We are grateful to have her on the Individual Disaster Care Team (IDC) as well as on the Integrated Condolence Care Team (ICCT). One way in which Randy recently displayed her compassion towards our clients is when she brought books to the Red Cross House (RCH) Library after noticing the need for new reading material. She is dedicated to our clients and comes to RCH every Thursday to lead and facilitate a Support Group workshop, which she developed. She is supportive to the staff and volunteers and collaborates with other lines of service within DCS to achieve the best outcome for all.

    Eileen Rall, Disaster Health Services – Committed

    Eileen Rall

    Eileen has made a huge impact as a newer member of the Disaster Health Services (DHS) Team. Eileen avails herself to assist clients with Health Services needs and works diligently to ensure that there are no clients awaiting Health Services. Her commitment to provide excellent service to the clients also speaks to her compassion. We are fortunate to have her on the team!

    Charline Scott, Disaster Spiritual Care – Committed, Compassionate, Credible, Creative, Collaborative

    Charline Scott

    Charline exudes all 5 C’s in an energetic way. She serves in many capacities and brings a wealth of knowledge and experience to the Disaster Spiritual Care (DSC) Team. She stepped in as the Lead for DSC and has done a wonderful job of keeping the team engaged and informed. Charline brings calm to individuals at a time that can be very unnerving for them. She engages with her comforting, calm and caring way. She makes a point to interface with the clients staying at the Red Cross House (RCH) at least once a week and is often requested by the RCH staff when there is a need for her services. In addition to being the DSC Lead, Charline is a member on the Integrated Condolence Care Team (ICCT). We are fortunate to have Charline volunteering for the American Red Cross.

  • #LeadLikeClara: Debbie Tevlin is a champion for others

    By Terri Seydel

    Debbie Tevlin (left) is recognized by Regional Disaster Officer Lisa Magee for deploying to Florida following Hurricane Ian. Photo by Konrad Jones/American Red Cross.

    As founder of the American Red Cross, Clara Barton set a high bar of commitment with her spirit of humanitarianism and disaster relief. And now, nearly 150 years after she founded the American Red Cross, the organization honors her legacy by recognizing modern-day volunteers dedicated to helping people within their communities.

    Of the many dedicated Red Cross volunteers in Southeastern Pennsylvania, Debbie Tevlin stands out with 13 years of serving her community and inspiring other volunteers.

    As her teenage children were busy with their own lives, Debbie found that she had free time and chose to begin volunteering with the American Red Cross Disaster Action Team (DAT) in Montgomery County, Pennsylvania.

    Over time, as the DAT team took on more responsibilities, Debbie leaned in to help cover many of the emerging needs. The roles she has filled within the Disaster Cycle services have included DAT responder, DAT captain, Montgomery County Workforce Coordinator, Regional DAT lead, Course Instructor, Duty Officer, and seven deployments as a shelter supervisor for natural disasters in the United States.   

    Through all these experiences, Debbie’s favorite part of volunteering is helping disaster victims take the first steps to a healthy recovery. She believes it’s important to ensure victims feel safe and supported during the chaos and trauma of a disaster.

    Aside from the official responsibilities, Debbie’s core passion and talent is in championing other volunteers’ success. She has made it her mission to help her peers use their skills and grow through their experiences. She takes great joy in seeing other volunteers rise to the level that they can supervise and mentor other volunteers and celebrates their achievements and the value they bring to their community.

    Debbie leads by example in her belief that every volunteer deserves committed mentors to help them be their best self and make a significant difference in their community. This spirit of dedication and forward-thinking strategy are among the reasons the American Red Cross recognizes Debbie Tevlin in the 2023 Lead Like Clara campaign.

  • SEPA ‘Hats Off To Our Volunteers’ February recipients

    By Barbara Schlenger-Faber, Janice Winston & Ryan Gaul

    The Disaster Cycle Services (DCS) Team would like to congratulate a few of its volunteers for their ongoing dedication and accomplishments. These individuals exemplify one or more of the Red Cross’s 5 C’s: Compassionate, Collaborative, Creative, Credible and Committed. Each month, DCS will recognize volunteers who are members of one of their specialized teams.

    For the month of February, DCS recognized volunteers who are members of the Information and Planning Team, Emergency Management Agency Team and the Mass Care Team . Hats off to the following volunteers:

    Tim Bulmer, Disaster Assessment

    Tim Bulmer

    Tim Bulmer exemplifies the key value of being collaborative. He has considerable expertise in disaster assessment, particularly detailed damage assessment. He has served as a mentor to the Southeastern PA Damage Assessment team members as they develop their capabilities. His insights and experience regarding the role of disaster assessment in regional operations are very valuable and are strengthening our organization.

    Sandy Capoferri, Emergency Management Team

    Sandy Capoferri

    Sandy Capoferri is committed. Since she joined the Red Cross in July 2015, Sandy has been a reliable member of the Emergency Management Agency team. She has enriched the team with her skills and knowledge, whether assigned to a disaster relief operation or to many county exercises. Sandy leads by example and continues to show her commitment to the organization by taking on the leadership role as the co-lead of our Montgomery County team, going out in a snowstorm to staff an Emergency Operations Center (EOC), working in EOCs outside of her home county, and taking the extensive trainings, and using the competencies required to be a liaison.

    Heidi Dampman, Disaster Action Team, Home Fire Campaign, Logistics, Mass Care

    Heidi Dampman

    Heidi Dampman is credible. She serves as one of Southeastern PA’s two Emergency Response Vehicle (ERV) Instructors in addition to roles as a Disaster Action Team Supervisor, Home Fire Campaign lead, and Philadelphia Logistics lead, amongst many other roles. In 2022, Heidi deployed to support disaster survivors as a Mass Care Feeding Supervisor in Kentucky and Florida for more than 50 days combined. Locally, Heidi has been a creative force in helping transform our ERV loading and operational plans to reflect a greater readiness posture with drinks, food and supplies prepositioned for quicker local deployment.

    Michele Fisher, Information & Planning Generalist

    Michele Fisher

    Michele Fisher exemplifies the key value of being committed. She has frequently undertaken reporting tasks for Southeastern PA operations, and has done so with a high degree of professionalism. Michele is also an active member of the Northeast Division weather monitoring team. Her enthusiasm for her work as a Generalist is reflected in the training she has conducted and the materials she has developed to enable other Generalists to comfortably step into the reporting functions.

    Dianne Heard, Emergency Response Vehicle Feeding Team

    Dianne Heard

    Dianne Heard is committed. She became a certified Emergency Response Vehicle (ERV) driver in 2022, in addition to her roles as a Feeding Service Associate and Sheltering Service Associate. Dianne put these skills to the test during her deployment as an ERV driver, supporting disaster survivors in Florida after Hurricane Ian. Dianne kept building on these abilities to support the recently developed ERV Feeding Team where she has demonstrated a leadership interest to help take our work into a more operationally sound and supportive team in 2023.

    Ellen Torrance, Financial and Statistical Information

    Ellen Torrance

    Ellen Torrance exemplifies the key value of credible. She consistently takes on financial responsibilities for the region during both steady-state and operational conditions. This includes maintaining Client Assistant Cards (CACs) and mission cards programs and providing financial reporting. She graciously mentors other volunteers in the financial field. Her reliability and integrity are greatly appreciated.

    Editor’s Note: A version of this article was originally published in the March 2023 issue of The Volunteer Voice.

  • SEPA ‘Hats Off To Our Volunteers’ January recipients

    By Ryan Gaul

    The Disaster Cycle Services (DCS) Team would like to congratulate a few of its volunteers for their ongoing dedication and accomplishments. These individuals exemplify one or more of the Red Cross’s 5 C’s: Compassionate, Collaborative, Creative, Credible and Committed. Each month, DCS will recognize volunteers who are members of one of their specialized teams.

    For the month of January, DCS recognized volunteers who are members of the Mass Care Teams: Sheltering, Feeding, Distribution of Emergency Supplies, and Reunification. Hats off to the following volunteers:

    Jayne Cabnet is Committed

    Jayne Cabnet

    Jayne serves as the Regional Mass Care reunification lead in addition to roles as an amateur radio operator, caseworker, Disaster Action Team (DAT) member, government liaison, and logistics member, to name a few. In 2022, Jayne committed to serving as a virtually deployed reunification volunteer to support disaster survivors in California, Kentucky, Florida, and Pittsburgh. Jayne brought back lessons learned during these deployments to better support SEPA region and volunteers under her leadership. During this time, she was promoted to be a Mass Care Reunification Supervisor. Jayne was ready to lead our reunification teams for a Philadelphia Phillies and/or Union victory parade in 2022… here’s to putting that plan into place this week for the Eagles!

    Ed Robold is Compassionate

    Ed Robold

    Ed is compassionate with a PASSION. His leadership as a regional sheltering manager, DAT supervisor and as a Home Fire Campaign lead shows his desire and abilities to support the full cycle of Disaster Cycle Services. Ed’s return as regional sheltering manager in 2022 was timely, as he led the management of our shelters in response to the Conshohocken Avenue multi-family fire and the Lindley Street partial building collapse. During the Conshohocken Avenue shelter with only one client, Ed took advantage of the response to train over a dozen volunteers in sheltering paperwork and procedures, which proved prescient as we moved into a larger Lindley Street sheltering response less than one month later. Ed has taken many lessons learned from these operations to plan for future responses, including developing shelter manager kits for each of our response vehicles and supply staging areas. 

    Bob Schmidt is Credible

    Bob Schmidt

    Bob speaks, and others listen. As a veteran DAT responder and shelter manager, Bob is a consummate sounding board for newer and seasoned volunteers alike. Bob took this credibility to Delaware County Office of Emergency Management in Spring 2022 to teach a cadre of their staff and volunteers on Sheltering Fundamentals. He did such a good job, Delaware County OEM already booked him again for a class this spring. Bob also supported his Red Cross team during a Shelter Fundamentals course and interactive workshop in September, where he co-led new and more seasoned volunteers alike – many of whom we saw later in the fall in our Philadelphia shelters and on deployment. Bob reprised this role by co-teaching a Virtual Shelter Fundamentals course for Philadelphia OEM to support their workforce serving the migrant busing shelter operation in the city. 

    Debbie Tevlin is Creative

    Debbie Tevlin

    Debbie is full of leadership and guidance, but it is her consistent iterative ability and pausing to ask, ‘what do you think about …?’  that drives her ability create a response and recovery plan that best supports our clients and workforce. Debbie co-led the Red Cross Shelter Fundamentals course with Bob Schmidt in September, and then the Virtual Shelter Fundamentals course in support of Philadelphia OEM this past December. Debbie made sure to deliver the material on the page, then expanded to include important lessons learned and guidance for any new shelter worker. This guidance extended to several overnight and daytime shifts that Debbie took to support our shelter operations in Philadelphia last fall. Additionally, she deployed to Florida to support feeding operations for disaster survivors in the wake of Hurricane Ian. As to why she deployed in this GAP, Debbie said that she wanted to deploy in a new role – it didn’t take long for her be field promoted to feeding supervisor. 

    Janice Thomas is Collaborative

    Janice Thomas

    Janice stepped back from her regional Mass Care lead role in 2022 to help round out the leadership team. Staying on as regional feeding lead, Janice helped to advance two other volunteers into Mass Care lead roles and began building a training plan to support the next generation of leaders. She collaborated with the national Red Cross team and Southern Baptists to lead a highly successful Kitchen Site Management course in June at West Chester University (to be reprised June 2023). Janice was also a driving force in the September Shelter Fundamentals course (to be reprised Spring 2023) and had her Feeding team serve what I heard was the best meal since COVID during the DAT exercise in June. Janice has built a strong relationship with The Salvation Army as our main feeding partner in Philadelphia, which includes a more proactive loading and response plan for our emergency response vehicles (ERV) deployments in the region. Janice has had her presence felt on many Mass Care responses and trainings big and smaller in 2022; she even led the development of a shelter training partnership with The Garage, a nonprofit in Avondale, for them to store supplies and stand up a shelter to support their neighbors in a frequently flooded adjacent apartment complex, allowing them to be the first responders before the Red Cross can arrive. Janice is a listener, leader and collaborator who works to support our community and team members to better respond and recover from disaster. 

    Editor’s Note: A version of this article was originally published in the February 2023 issue of The Volunteer Voice.

  • Local volunteer Janice Winston honored with national Disaster Services award

    By Sadiyyah Young

    American Red Cross Southeastern Pennsylvania volunteer Janice Winston (center) received the Bob Hasmiller Excellence in Disaster Services Award Wednesday evening at a ceremony on Aug. 3, 2022 in Washington, DC. Pictured, from left to right: Scott Graham, retired American Red Cross Division Disaster Executive, Emily Fortman, American Red Cross Division Disaster Executive, Janice Winston, Trevor Riggen, Vice President of American Red Cross Humanitarian Services, and Guy Triano, Regional CEO for the American Red Cross Southeastern Pennsylvania.

    Janice Winston, a volunteer at the Southeastern Pennsylvania Region of the American Red Cross, was awarded the Bob Hassmiller Excellence in Disaster Services Award for the year 2020. Official ceremonies to present the award were held this year (2022) due to the COVID-19 pandemic. This award recognizes an outstanding volunteer who has made an impact on the Red Cross and the communities and people we serve.

    Janice has been giving her time to the Red Cross for over 19 years, making her the perfect person to receive this award based on her consistent volunteer work . Janice finds volunteering to be a very rewarding experience, while touching the hearts and lives of so many people in the process. Some positions and activities she has taken part in includes shelter supervisor, feeding mission worker, disaster responder, canteening for soldiers at the Philadelphia International Airport and international tracing to restore family links. Presently she serves as a government liaison, leadership development lead, and veterans’ affairs representative. With all these various positions and activities under her belt, Janice has many memories to share with me. Every position she has held has a special connected memory.

    Janice got on the path towards becoming a volunteer by way of past contact with the Services to the Armed Forces (SAF) division within the organization. Service to the Armed Forces provides emergency messaging, care and comfort to active-duty members of the United States Armed Forces and their families, as well as to veterans. Her son was serving in the U.S. Marines on a Navy ship at the time his grandfather died, so Janice reached out to the SAF so her son could be notified as soon as possible. Her family was assigned a wonderful case worker who showed compassion, understanding, patience, caring and empathy during their time of loss. His kindness had a lasting effect on Janice. She always remembered his kindness and found temporary opportunities to volunteer with the organization before becoming a permanent volunteer in 2003.

    Janice gets her motivation to keep doing volunteer work within the Red Cross from her desire to help people when they are in their darkest hours of life. One memory that stands out includes a time when Janice was on a feeding assignment in New Orleans around February 2006 after Hurricane Katrina devastated the city in August of 2005. A resident thanked her for coming to help and said, “the Red Cross is here so we know the nation has not forgotten us.” She has never forgotten his words. It is what drives her passion to volunteer.

    Another motivation is her desire to make sure that people affected by a disaster, volunteers and paid staff, partners, the public and donors have good experiences with the organization. Janice says she is grateful and gets the feeling that she made a difference in people’s lives when she reads thank you notes, along with drawings from children and adults to whom she provided a service to over the years. These displays of appreciation assure Janice that her efforts are making a positive impact on the lives of the people and the communities she has served over the years. It also lets her know that she has been doing her part in fulfilling the mission of the Red Cross, which means so much to her.

    A few more memories over the 19 years that shape her present commitment include a Hurricane Ian disaster response, reading letters to connect refugees internationally separated from families, assisting with repatriating families from Lebanon escaping dire circumstances, giving comfort to veterans in hospitals and long-term care facilities and educating families on preparedness. She thinks about the devastated man who was the only survivor in his family after tornadoes touched down in Mississippi; the children she cared for in the shelter in West Virginia; being in the safety of a shelter with residents and hearing the winds howling as a storm passed over Florida; Baby Antionio who came to the Emergency Response Vehicle (ERV) every day with his grandfather for lunch in Louisiana; and listening to disaster responders while assigned to a wildfire relief operation in California. She said these memories and more have one common thread: the Red Cross mission that she supports so deeply was fulfilled.

    I was grateful to have spoken to Janice about getting this award and learning more about her as the awesome woman she is. Janice herself wanted to express to everyone at the Red Cross that it was an overwhelming honor to have been chosen from thousands of other awesome volunteers who work every day to give back in various ways within the Red Cross organization. She expresses great appreciation to be able to work beside these other great volunteers in the region and across the country who could have been chosen to receive the same award presented to her. She is also grateful for the opportunity to forge lasting friendships with volunteers and paid staff in various regions. She also mentioned her special six-year relationship as volunteer partner to Emily Fortman, Red Cross division disaster executive, supporting her in different positions she has held within the organization.

    On behalf of the Southern Pennsylvania Region of the American Red Cross, I would like to say “Thank you” to Janice Winston for being an awesome volunteer over these past years. May you continue to serve the Red Cross for many more years to come.

  • Red Cross volunteers are celebrated for their service

    Written by Alana Mauger with Photography by Donn Greenberg

    Celebration of Volunteers awards table.

    Volunteers are the heart of the American Red Cross and comprise 90% our workforce. On Dec. 6, we celebrated Southeastern Pennsylvania volunteers with a dinner and awards program at Parx Casino in Bucks County. More than 200 volunteers braved the rainy weather to participate.

    Organized by the Recognition and Appreciation Committee, the event featured fun trivia contests and a photo booth before dinner, an awards program to recognize outstanding individual volunteer accomplishments, and a special surprise – an announcement that a star has been named in honor of SEPA Red Cross volunteers.

    Among those honored were 14 volunteers who worked 1,000 or more hours during the last fiscal year. Collectively, they recorded over 25,000 hours of service; that’s three years worth of volunteer hours in only one year! These special volunteers include Kathleen Byrnes, Larry Daly, Heidi Dampman, Michele Fisher, Gene Maxey, Mary Noll, Danelle Stoppel, Debbie Tevlin, Janice Thomas, Steve Thomas, Ellen Torrance, Don Verdiani, Janice Winston and Donna Zacker.

    Regional CEO Guy Triano and Board Chairpersons Larry Pockers and John Susanin stand with volunteers who worked more than 1,000 hours over the past fiscal year.

    Congratulations to the following award recipients:

    DEPARTMENT AWARDS

    • Exceptional Volunteer Award for Communications: Elisabeth von Baldas
    • Exceptional Volunteer Award in Service to the Armed Forces: Bernadine Salgado
    • Red Cross House Exceptional Volunteer: Chi Pham
    • Exceptional Volunteer Award for Financial Development: Margaret Silvestri
    • Volunteer Services Exceptional Volunteer: Maureen Zug
    • Exceptional Volunteer Award for Youth and Young Adults: Vamsi Nandamuri

    BIOMEDICAL AWARDS

    • Exceptional Biomedical Volunteer in Bucks County: Ellen Silvererg-Brennan
    • Exceptional Biomedical Volunteer in Chester County: Sriya Anumolu
    • Exceptional Biomedical Volunteer in Delaware County: Elizabeth Genazzio
    • Exceptional Biomedical Volunteer in Montgomery County: Lisa Gazdick
    • Exceptional Biomedical Volunteer in Philadelphia County: Kathleen Dykers

    DISASTER CYCLE SERVICES

    • Exceptional Disaster Cycle Services Volunteer for Bucks County: Ed Robold
    • Exceptional Disaster Cycle Services Volunteer for Chester County: Joanne Everhart
    • Exceptional Disaster Cycle Services Volunteer for Delaware County: Kathy Mullen
    • Exceptional Disaster Cycle Services Volunteer for Montgomery County: Mary Noll
    • Exceptional Disaster Cycle Services Volunteer for Philadelphia County: Randy Miller

    VOLUNTEER-NOMINATED AWARDS

    • Rising Star Award: Marty Westerman
    • Helping Hand Award: Terri Sirocka

    BOARD AWARDS

    • Anita Lockwood Award: Ron Davis
    • Betty Robinson Award: Larry Pockers

    Special thanks to members of the Recognition & Appreciation Committee: Anne Arnold, Nicole Bryan, Deirdre Butler, Lynn Cohen, Jennifer Graham, Mary Harper, Susan Kalkhuis-Beam, Sean McKee, Janis Reynolds, Elizabeth Stinson and Nancy Tobin.